Returns and Complaints

Return / complaint procedure

Do you want to return or make a claim for any Lejaan product? Sending the goods back to us is easy. Returns are possible within 30 days of delivery. Returned goods must be unused and unwashed.

For any questions, do not hesitate to contact our customer service department at customerservice@lejaan.cz or by phone at +420 725 436 172.

1. Choose whether you want to return or claim the goods and follow the instructions.

2. Enter the order number (01234) or the email address you used for the purchase.

Retino will guide you through the entire process step by step. Returns are also free here.